Returns, Refunds & Exchanges

Returns, Refunds and Exchanges Policy

How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase. 

1. Please email store@outbacktrailers.com or call us at 256-490-9126.

2. Mail your returned item to:
     Outback Trailers
     116 Industrial Drive
     Steele, AL 35987


3. Include in your package a signed letter stating the reason for your return and the original receipt. 

Return Exceptions

Some items cannot be returned if they are opened.

Merchandise that has been used, or altered will not be accepted for return or exchange. 

Restocking Fee

All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.

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